Balby Sure Start Children's Centre

1 Sandycroft Crescent
Balby
Doncaster
DN6 0JB

Contact Name: Denise Lane

Telephone: 01302 570270

Fax: 01302 570475

E-mail: denise.lane@actionforchildren.org.uk

Centre Statement

Everyone who uses the Centre should be treated with equal respect regardless of their beliefs, race, culture and abilities.

We also believe that everyone who uses the Centre should feel safe, comfortable and able to express their opinions and views without feeling intimidated, criticised or threatened.

It is also our belief that rough handling and smacking children is harmful to them and if this occurs we would want to talk to you about the different ways of managing your children’s behaviour.

We want to create an open atmosphere and therefore feel that bad language is not appropriate and it will be strongly discouraged.

The staff of the Children’s Centre are committed to developing a quality service, which meets the needs of this community. We would welcome any comments or suggestions you may have.

Child Protection Statement

As adults we are responsible for making sure children are happy, safe and cared for. As employees of NCH we have a duty to protect children from harm. If we have any concerns about your child’s welfare we will, whenever possible, talk this over with you. It may be that we have to pass on information on to other professionals. We aim to work in partnership with parents/carers and whenever possible would not speak to others without informing you first.

Data Protection

During your first visit to the Centre you will be asked to complete a registration form, this information will be stored in accordance with Data Protection act.

Quality Assurance

Balby A Sure Start Children’s Centre aims to offer a quality service and welcomes any suggestions or comments you may have. You may, from time to time to be asked to complete evaluations sheets this is to help the Centre identify any difficulties and to assist with future planning. Complaint forms are available in the foyer.

Opening Hours

Monday: 8:30am - 5:30pm